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How it works NewYorkStay.com


1) How to make a reservation with New York Stay www.newyorkstay.com

 

a) On the home and every other page is a search box.

    Select the dates you want to check in and out.

    Select Number of guests.

    System will automatically search for available properties for your dates


b) When you find a property you wish to book:

     The system will automatically calculate the total price of your stay.

     To book, click on the button marked ''Book Now'' or ''Reservation Request'' 

     If you have any questions regarding a property just click on ''Ask Question'' 

c) Booking Procedure and Payment

  • If you have clicked on BOOK NOW, you will be directed to our payment page, where you can pay the booking deposit.
  • Your booking is then complete and you will receive an e-mail with check in details within 24 hours. 
  • You should reply to this mail confirming that you have received and undertand the check in instructions.
  • If you have clicked on RESERVATION REQUEST and the property is available, you will receive a payment link by e mail within 24 hours.
  • After the payment is made,  a mail with check in details will be sent to you within 24 hours.
  • You should reply to this mail confirming that you have received it and undertand the check in instructions.


2) Arrival and Check-In:

  • When you arrive at the airport/train station, please contact the greeter at the number specified in your check in mail. Then go to the address given in the check in mail.
  • This will be either be the property itself where the greeter will meet you, or the office where you can pay, collect keys , sign the rental agreement and then go to the property.
  • Any problems with a property please contact OUR live support help desk ,which is manned 18 hours a day. We can solve most problems or get the owner to assist you.

3) Check-out:

  • Please agree a check out time with your greeter when you arrive , so he or she will be at the property to check you out and return any damage deposit paid
 

                       

 

 

 

 

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New York Stay : 1501 Broadway 12th floor, 10036 New York City (Times Square), USA - Phone +1 (646) 468 6000 

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